In the past few days, the "Guangzhou Passenger Transport Taxi Vehicle Technical Management Regulations" (hereinafter referred to as "the Regulations") was announced on the official website of the Guangzhou Municipal Communications Commission. The regulations stated that from August 1st, Guangzhou taxis will have to be installed as required. In- vehicle intelligent systems such as video surveillance , by then, Guangzhou Super 21,000 taxis will be implemented in the installation of video surveillance and other in-vehicle systems.
Taxi installation video surveillance has become a rigid regulation. Before Guangzhou, Chongqing, Wuhan, Nanjing, Hangzhou, Chengdu, Tianjin, Hefei, Jiaxing, Wenzhou and other cities have introduced relevant regulations. It is planned to implement the traffic control department through the networked monitoring system. The centralized control of the city's tens of thousands of taxis will improve the overall service quality of the taxis. At the same time, for the safety of drivers and passengers, the installation of the monitoring system will provide an additional layer of protection.
The mandatory policy of the policy will promote the explosion of the vehicle monitoring market. In this regard , the Security Knowledge Network specially interviewed Zhang Rongxiu, product manager of Shenzhen Ruiming Technology Co., Ltd., a leading enterprise in the field of vehicle monitoring, for her future vehicle monitoring market. Development is very optimistic.
Zhang Rongxiu said: "The video surveillance system can really provide very helpful help to our drivers, passengers, traffic management, transportation companies, public security management departments and other multi-faceted personnel. This is a very favorable basis for the rapid market promotion. The provincial capital city is the first, and most of the provincial capital cities in the country require the installation of video surveillance systems. In addition, through our survey of 314 prefecture-level cities across the country, it has been found that more than 32% of cities have installed video surveillance systems. Switch deployments will be faster at the next 1-2 years."
Judging from the statistics of the number of taxis in the 31 provincial capitals in 2016, the number of taxis in the top ten cities has remained above 1w+, and of course there are large urban densities such as Beijing 6w+, Shanghai 4w+, and Tianjin 3w+. The scale of supply of larger urban capacity. In addition, we only have statistics on taxis here. For example, if we calculate the capacity of multiple types of cities such as Internet buses, passenger buses, buses, etc., the scale of the vehicle monitoring market can be quite considerable, and with the supervision of the city traffic information. The strengthening of the management requirements and the deepening of the attention paid by the industry market to the service level will promote the future of vehicle monitoring and the popularization of in-vehicle intelligent terminal systems.
Forced to install video surveillance, what is the definition of privacy?
In fact, as early as when Guangzhou issued the above-mentioned request for comments, it raised a discussion about privacy. At that time, there were privacy protection measures in the regulations, which stipulated that when using recording and video data, information security should be ensured in accordance with relevant regulations. Protect the personal privacy of drivers and passengers.
The main function of the camera inside the taxi is actually to urge the driver to operate according to law. Once a dispute arises, the dispute can be the basis of the ruling. And the taxi is strictly a quasi-public place, and the camera on the taxi can also play a role in public security monitoring. But for applications such as security monitoring, users' questions about privacy seem to have never been interrupted. Therefore, in fact, many security equipment providers will take into account such factors. First, strengthen the physical and network security of the equipment and strengthen the security level setting. The second is to set up strict authority management, strictly control the monitoring material collection.
As a veteran in the field of vehicle monitoring, Ruiming has profound knowledge and technical experience. Zhang Rongxiu said: "We can protect the privacy of passengers through many technical means. First, the memory card for saving video data needs to be carried out. Physical protection, our products are usually equipped with anti-theft lock devices, which require special tools to be dismantled. Secondly, we have an authorization control mechanism to grant video viewing rights to the central monitoring personnel and system maintenance personnel who use the system. Unauthorized personnel cannot view our data; in addition, our memory card relies on a set of sophisticated file systems for data storage. Unlike standard file systems such as fat32, we have developed a special format for data. Protection, even if the driver or third-party personnel get the memory card, they can not extract the contents, and use these three mechanisms to protect the passenger's data in all aspects."
More than just security monitoring, you need to take into account management, operations and other applications.
From the technical regulations for passenger car rental vehicles announced by the Guangzhou Municipal Commission of Communications, we can find that not only a single video surveillance device but also a set of management, operation, call and service evaluations can be configured in the taxi. The system of payment, settlement, information release and other applications needs to take into account the different roles of the traffic control department, passenger rental operators, drivers and passengers.
So, what kind of system is this? Here, we can take a detailed look at the city's rental operation monitoring and call-to-call solution.
From the above system architecture diagram, we can clearly see that this solution fully integrates various requirements applications. It has set up 8 system functions for government, enterprises, drivers and passengers, including monitoring and dispatching, service evaluation, dynamic auditing, comprehensive analysis, payment and settlement, call management, information release, etc. Technical support.
For example, in terms of traffic supervision, the management department can know the status of the vehicle in real time through the monitoring and command center, so that the alarm information can be processed in time, and the emergency dispatch in case of an emergency. In order to crack down on illegal operation, the vehicle intelligent monitoring system can automatically detect the face and number of people in the car, so that one can avoid the phenomenon that the driver is carrying passengers in the empty state, and the other is to support the legality supervision of the driver. The driver can sign-on attendance through facial recognition. Compared with the traditional method of passing the qualification certificate or fingerprint identification, the application of facial recognition is more secure and cost-effective. Through the internal monitoring system, the driver's face information is automatically captured. After the driver signs in, the driver's face information is identified at intervals, and compared with the driver's ID photos in the transportation system, the real-time performance is high, and the enterprise cost is not increased, effectively solving the driver's legality. problem.
For example, for the operation and management of taxi companies, the data center of the system platform can complete four applications of information management, data statistics, special analysis and service quality assessment. The indicators for the daily operation of taxis include service quality. Carrying out statistical analysis of passengers, mileage, time slots, and shipping distances, and generating data reports, providing reliable data basis for taxi operation management and services, thereby assisting the full deployment of urban taxi transportation resources.
Net car, new energy to create a new supporting program
In the Ruiming program, we can also see applications such as call management and payment settlement. When talking about the design of the program, Zhang Rongxiu said: "With the changes of the times, many new technologies and applications have changed people's living habits, such as electronic payment, which has penetrated into our lives, then realized on rental vehicles. Electronic payment such as WeChat and Alipay can effectively solve the problem of zero banknotes and facilitate drivers and passengers."
As more and more users are accustomed to making reservations for vehicles to help travel by means of online calling, the current intelligent vehicle terminals are also integrated into the call management service. For example, the call management in Ruiming's solution can support multiple call modes of telephone, WeChat and mobile APP. The system of people and vehicles in the background can quickly connect users' needs and reduce the vacancy rate of taxis. Of course, for the driver's pick-up, cool appointments, passengers and other behaviors, the call management also involves the application of integrity management, strengthen the restraint and promote a harmonious travel experience.
Of course, when it comes to taxi operations, the number of new energy vehicles is increasing. Zhang Rongxiu also specifically mentions Ruiming's matching plan for new energy taxis. "New energy vehicles are different from fuel vehicles. It takes longer to charge. We found that some drivers drive to a charging station, often without a charging position, and have to find the next charging station again, causing great trouble to the driver. Because we remind the driver when the vehicle needs to be recharged, and automatically identify the charging station closest to the driver, and to ensure that these charging stations are available with idle charging piles, the whole process is automatically realized, the driver does not need to run Go, save time, you can also pull a few passengers, and increase some income." Zhang Rongxiu said.
At this stage, urban taxis and network-related vehicles have become an indispensable resource for daily travel of users. With the increasing number of vehicles and diversified modes of taxis, how to use the new generation of information technology to realize the experience from upstream users to downstream The comprehensive service of industry supervision has already become a new topic in the development of the taxi industry. In the future, we will see more and more smart terminals installed in taxis, bringing to the regulatory authorities, operating companies, drivers and passengers. More efficient, smart and convenient experience!